Auto-reload
Auto-reload keeps the API running without manual top-ups: when your purchased balance falls below a threshold you set, Neuji charges your saved card for a fixed amount and adds it to the purchased bucket.
Turn it on
Auto-reload needs a saved card. In Settings → Billing → API credits → Auto-reload (or on /account/credits):
- Add a card — you are sent to Stripe to save a card on file. (Buying a credit pack also leaves a card on file.)
- Choose a threshold — when balance falls below this amount.
- Choose an amount — add this much each time it triggers.
- Switch the toggle on and Save.
The threshold choices are the minimum purchase, twice it, and four times it (in USD: $5, $10, $20). The amount choices are the same ladder as the purchase packs.
How it runs
Auto-reload is checked continuously in the background. When your purchased balance drops below the threshold, the
saved card is charged off-session (no checkout, no interaction) for the configured amount, and the credit is
applied as an auto_reload entry in your activity. The charge is idempotent — a
retry can never double-bill.
If a charge is declined
A declined or failed off-session charge is recorded and surfaced as a warning on the credits screen, and auto-reload backs off for one hour before trying again. To fix it, update the card on file (the Update card button) — a successful charge clears the warning.